Our secure online shopping cart is provided by
Paypal and all payments are processed online by
You can make purchases with your credit card or
using a Paypal account if you have one.
Pricing & Taxes
All prices are quoted in Australian dollars. Prices
Returns & Replacements
We stand by the products we sell. If you are unhappy
with the quality of your purchases please contact us
immediately and we will exchange the products or
provide a refund. Any discrepancies with your order
must be reported within 7 days of receiving your
order. It may be necessary for clients to return
goods by Australia Post, in which case,
reimbursement of return freight costs will be
included in refund/credit (only if the error is on
Errors made by clients when placing their order can
be returned if reported within 7 days and products
are unopened. This includes change of mind returns
also. Goods must arrive in re-saleable condition.
Return freight will be at customer's expense. Goods
must be re-packed carefully for return and the
package must include a letter identifying your
invoice number, name, contact information as well as
why the goods are being returned.
Whether you require a credit or a replacement, it is
extremely important to provide as much detail as
possible about what you are returning so that the
return can be processed accurately & promptly.
The stability & nature of our products may be
altered depending on storage conditions. b4w cannot
accept any liability in this regard.
People react to essential oils in different ways so
the therapeutic benefits of our products will differ
accordingly, should skin irritation occur, please
discontinue use. We recommend storage below 30◦ and
best used within 6 months of purchase.
Important: Essential Oil caution is recommended with
all essential oils during the first three months of
pregnancy, & some essential oils are not to be used
during pregnancy at all.
Security & Privacy
Customer information will never be provided to third
parties for marketing purposes.
All goods are shipped via Australia Post and usually
delivery takes 3 - 5 days from receipt of your
Shipping is a flat rate of $8.50 for all orders shipped Australia wide.
Alternative Purchasing Option
If you do not feel comfortable ordering online or if
you would prefer to make your purchase using an
alternate method to credit card or PayPal you can
order our products by email.
All orders must be paid for prior to shipping. We
accept cheques, money orders and direct deposits.
Cheques & money orders are to be made out to b4w.
Cheques & money orders must be received before order
can be dispatched. Please record your name & contact
details on the back of cheque or money order.
Our account details for direct deposit.
Westpac Bank: B4W
Branch No: 035 048
Account No: 191 424